Mettowee Mill Garden Center & Landscaping Guarantee & Sales Policy
We strive to supply our customers with the highest quality plant materials
available to us, along with the information to care for them.
With any return we will offer a one-time replacement or a store credit of
equal value for the guaranteed item. For any returns the original sales
receipt is required before an exchange or store credit will be issued.
We appreciate your business and want you, our customer,
to be satisfied with our products and services.
Please note the following guarantees for various plants and materials:
House Plants - A 30-day guarantee from the day of purchase.
Perennials - A 30-day guarantee from the day of purchase.
Roses - A 30-day guarantee from the day of purchase
Trees & Shrubs - A 30-day guarantee from the day of purchase***
Please note the following items are not covered under our company’s
guarantee policy: Annuals, herbs and vegetables, live evergreens
sold during the winter holiday season, and any plants, trees, shrubs or
hard goods that are damaged through customer neglect or mishandling.
We appreciate your business and strive to have each and every
customer be satisfied with our products and services.
*** Any trees and shrubs installed by Mettowee Mill landscape
staff are guaranteed for one year from planting date.